Return Policy

At Coastline BMX Supply, we accept returns within 30 days of the delivery date. To qualify for a refund, merchandise must be new, unused, uninstalled, and returned in its original packaging.

Return Conditions

• Items returned without the original packaging, or with packaging that is missing, damaged, or discarded, are subject to a 50% restocking fee.
• Large items, including bikes, frames, wheels, and orders that originally qualified for free shipping, may be subject to a 10% restocking fee.
• Returned merchandise must be in brand-new, unassembled condition.
• Products that have been used, installed, modified, or damaged are not eligible for a refund. If you would like these items returned to you, you will be responsible for all shipping costs.
• Due to differences in manufacturing processes, lighting, and screen displays, we cannot guarantee an exact color shade or finish. If you choose to return an item for this reason, return shipping costs are the customer's responsibility.
• Custom-built wheels, custom-cut spokes, and other custom-made items are non-returnable.

Product Appearance

We sell quality bicycle parts designed to be ridden—not museum pieces. While we carefully inspect our inventory before shipping, minor cosmetic imperfections from manufacturing, packaging, or handling may be present. We cannot guarantee products to be "mint," "show quality," or other collector-grade standards. If you choose to return an item for cosmetic reasons that do not affect its function, return shipping costs are the customer's responsibility.

Returning Your Order

All returns must include the original sales receipt or order confirmation.

Customers are responsible for all return shipping costs. Original shipping charges are non-refundable. If an order is refused or returned to us as "Return to Sender," the original shipping charges will be deducted from your refund.

Refunds will be issued to the original payment method after the returned merchandise has been received and inspected.

To begin a return, ship your package using the carrier of your choice. Please include your invoice or order confirmation inside the package and briefly note the reason for your return.

Return Address:

Coastline BMX Supply
Returns Department
1265 Ambra Dr.
Melbourne, FL 32940

Please package your return carefully using adequate padding and a sturdy shipping box. Coastline BMX Supply is not responsible for returns that are lost or damaged while in transit. We strongly recommend using a trackable shipping service and purchasing shipping insurance for valuable items.

Incorrect Orders

If you received the wrong item, please contact us before sending it back. You can reach us at info.coastlinebmx@gmail.com or 321-604-0558, and we'll provide return instructions.

Installation Recommendation

For your safety and to ensure proper performance, Coastline BMX Supply recommends that all bicycle parts be installed by a qualified bicycle mechanic. We are not responsible for damage, injury, or product failure resulting from improper installation or misuse.

Warranty Information

Products that are defective due to manufacturing issues should be handled directly through the manufacturer's warranty process. If you need manufacturer contact information, please email info.coastlinebmx@gmail.com or call 321-604-0558.

Warranty coverage does not apply to products that have been improperly installed, misused, abused, altered, or subjected to normal or excessive wear and tear.